Contact Support
If your issue is not solved using the guides above, please contact us.
Support Email
Click the email address above or copy it to your email client
Response Time: 24-48 hours
We strive to respond to all support requests within 24-48 hours during business days.
Please Include the Following Information:
- Order number (if available)
- Device model (e.g., Surface Pro 7, Surface Laptop 3)
- Description of the issue (detailed as possible)
- Steps you've already tried
- Charger specifications (wattage, brand)
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Our support team will get back to you as soon as possible.